VoIP for the Retail Industry

Posted on: 2017-04-06 | Categories:SIP

Businesses operate in a very different environment today that they did a couple of decades ago. Organizations serve global markets, supply chains stretch across countries and your team may be scattered between half a dozen office in multiple countries. Voice is still the primary means of communication for enterprises even though circumstances have changed dramatically. It’s one of the biggest reasons for the worldwide shift from PSTN to VoIP.

Traditional phones and PBX systems struggled to adapt to the digital world. They are inflexible and cannot scale at a moment’s notice. It’s not surprising given that they were developed at a time when most businesses still operated out of the same office or factory. With the evolution of modern communication tools such as email and texting, it was time for phones to change as well.

VoIP for the Retail Industry

Nowhere is this changed business environment more apparent than in the retail industry. Retailers have to be responsive to market demand and seasonal changes. You need to be in constant touch with sales teams, branches, suppliers and many other entities. The retail supply chain is complex, fast-moving and constantly changing. Even a few minutes delay in communicating can translate to revenue losses, missed opportunities or lost sales.

Retail customers are price sensitive which means that organizations in the sector are constantly striving to reduce costs. A cost effective VoIP system that requires very little maintenance is just the ticket for retailers. Traditional phone carriers are still trying to nickel and dime every call you make – be it domestic, international or even to the building next door. Imagine the freedom to make unlimited calls to colleagues or team members! That is just one of the perks that VoIP can offer your company.

VoIP Gives You Flexibility

As a retail organization, you need to be nimble and anticipate changes in the supply chain. You should be prepared for seasonal changes and to face unexpected developments. VoIPstudio offers you the perfect solution. You can add or remove users as and when you need. That’s not all either. Add extra numbers for new markets or when launching a new product. Then remove those numbers when you don’t need them anymore. After all, why keep paying for resources that you are not using anymore?

VoIPstudio does not lock you into any type of contract. There are no restrictive conditions stating a minimum number of lines or users. Our platform can scale to accommodate the needs of very small businesses or startups all the way up to large multinational corporations with offices across the globe. As your company grows, you don’t have to look for alternate providers. Just add as many resources as you need.

VoIP is Cost Effective

At VoIPstudio, we understand the need for cost efficiency. To compete effectively in the market, you need to provide the best prices. A significant part of that comes from optimizing the resources you use whether it is technology, people or processes. Any internal call within your company is free with VoIPstudio. By internal we don’t just mean the same building or the same city. Even if your colleague is halfway across the country or on another continent, the calls are still free.

That takes care of domestic calls but what about long-distance calls? VoIPstudio offers competitive prices that are much cheaper than PSTN rates. Your employees no longer have to worry about going over budget or making too many calls. Improve collaboration and productivity of teams while keeping your costs low.

VoIP Needs No Maintenance

Our platform provides PBX features and calling capabilities over the Internet and your data network. There is no equipment on site for you to maintain. You don’t have to dedicate a separate closet or a room just for the phone system. Plug in your SIP compatible phones and you’re good to go! Log into your own personal dashboard that is accessible online. You can set up new users, purchase numbers in different countries or make any changes to your account from the same place.

Since your phone system now runs on the same data network you use for other purposes, you don’t have to maintain different types of hardware or software. You don’t need experts to make configuration changes. If you’re moving your offices or even a few employees to a different location, you don’t have to wait for a technician change wiring. Take your phones with you to make calls from wherever you are.

VoIPstudio is a hosted solution so there is nothing to upgrade. You don’t have to purchase new licenses periodically, all the latest features are automatically delivered to all our clients. When you operate in the chaotic world of retail, you need a reliable and high quality solution for your voice communication needs. So check out VoIPstudio today and see what the latest technology can do for your business.