All posts by Bhagwad Park

VoIP Helps you Integrate your Contacts from Different Services

Posted on: 2018-10-12 | Categories: SIP | 0 Comments

VoIP has become almost ubiquitous in the business world today, a far cry from when the technology first launched. It is well on its way to becoming the default method of voice communication, for both enterprises and individuals. In fact, quite a few carriers in different countries have announced plans to retire the old PSTN…

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All About VoIP Extension Dialing – How Does it Work?

Posted on: 2018-10-05 | Categories: SIP | 0 Comments

In the world of enterprise communication systems, extension dialing has been around for a long time. If you’ve worked in an office at any time, you have probably used it at least once or twice. But while extension dialing is not new, VoIP technology certainly is. As with many other phone features, VoIP has changed…

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How to Use VoIP for Real Time Customer Service Training

Posted on: 2018-09-28 | Categories: SIP | 0 Comments

One of the most useful features of VoIP is that it allows businesses to handle large call volumes. With features like ACD queues, on hold functionality, the ability to ring multiple devices at once etc. VoIP allows companies to manage hundreds or thousands of calls in an efficient manner. It should come as no surprise…

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VoIP and the Cloud – “Pay as you Go” (No Wastage)

Posted on: 2018-09-21 | Categories: SIP | 0 Comments

Cloud technology has made its way into every industry out there and even transformed a few beyond recognition. Today, most people carry at least one or two devices that rely on the cloud to deliver services. Over the last couple of decades, many software applications have become services that rely on the cloud instead. Need…

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Does a Business Need Emergency VoIP Calling?

Posted on: 2018-09-11 | Categories: SIP | 0 Comments

What is your first response if an emergency happens at your workplace? By its very definition, an emergency can happen at any time. There could be a fire in the building, an intruder may gain access to your office or a massive snowstorm may stop employees from going home for the day. For most people,…

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VoIP – The Freedom of No Phone Contracts

Posted on: 2018-09-07 | Categories: SIP | 0 Comments

VoIP technology shattered many barriers since its launch. The new IP-based systems offer more flexibility in almost every area – from the type of device you can use to what features you want in your plan. Consumers embraced VoIP wholeheartedly, with businesses following close behind. VoIP attracted consumers with free or extremely low prices and…

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3 Ways your Business Can Use Conference Calling with VoIP

Posted on: 2018-08-28 | Categories: SIP | 0 Comments

Conference calling is an important business communication tool. Organizations use it more than ever before, especially as the technology evolves to provide more features over time. A conference call may be a simple one with 3 or 4 people within the company or a more complex affair with multiple people calling in at different times….

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How Does VoIP Handle “Time Based Routing”?

Posted on: 2018-08-24 | Categories: SIP | 0 Comments

How often do you think about incoming call distribution in your office or call center? Many business owners assume that deploying a new technology or device will solve whatever problem they were having. But experts will tell you that technology is only a single part of the solution. You need to integrate the new system…

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The Benefits of VoIP Ring Groups

Posted on: 2018-08-09 | Categories: SIP | 0 Comments

Ring groups – also commonly called hunt groups – have been a feature in enterprise phone systems for a while. It allows the business to group specific numbers for call management purposes, mainly to distribute incoming calls within a team or department. VoIP enhances this feature to the next level so that businesses have a…

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VoIP Encryption Challenges

Posted on: 2018-07-27 | Categories: SIP | 0 Comments

Security and privacy issues have been making headlines over the past few years and for good reasons. Data theft, network breaches, ransomware etc. are a serious threat to individuals and businesses alike. When a company suffers a breach of their systems, customers get affected if their data (credit card info, addresses, phone numbers etc.) is…

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